M/S.Super electric Company specializes in the installation of smart meters, ensuring the highest standards of quality and safety. With a focus on precision and efficiency, we deliver reliable solutions tailored to the specific needs of our clients. Our team of experts is committed to providing seamless installations that enhance energy monitoring and management, helping customers optimize their usage while minimizing risks.
By adhering to strict safety protocols, M/S.Super electric Company guarantees that each smart meter installation is conducted with care, ensuring long-term reliability. We strive to make the transition to smart energy systems as smooth as possible, contributing to a smarter and more sustainable future.
It sounds like you’re introducing the steps for installing a smart meter with an emphasis on safety and quality. Now, you can list the detailed steps below, and I’ll help refine them for you. How does the installation process start for super electric company?
M/s.Super Electric Company consumer survey is a cloud-based platform that allows users to upload customer data to a server, allocate it to field executives, who then conduct fieldwork and report their verified findings through survey app. it ensures correct consumer survey as it plays an important role in energy audit and billing of the consumers. This information is directly sent our servers and available for analysis and decisions. This allows for the collection of KYC information from the customer together with GPS coordinates at the time of the visit, as well as the monitoring of network performance and signal strength.
- Quality installation is essential- That’s why we ensure quality control at every stage of the process by multiple individuals. Mentors guide new installers and ensure smooth on boarding. Safety and Quality Inspectors make on-site visits to verify that the work is performed according to quality and safety standards. The installer takes photos before, during, and after the work, which are added to the installation report and uploaded to our Service Cruiser platform. As an additional quality check, the technical back office internally reviews the report and photos before they are sent to the customer. We are currently conducting a pilot project where we have a second technician check the installation. We do all this to achieve a 100% first-time-right rate.
- Available even after the installation-After the installation, the consumer receives an email surveying customer satisfaction. They can also always contact us with any questions. Our installer leaves a card with all contact information.
- Clear report with data and photos-After the smart meter installation, we inform our customer that the work has been completed. We provide a clear report with data and photos. Our internal technical staffs also review this report, providing a double check on quality and safety.
